Help & Advice

Frequently Asked Questions

Everything you need to know about washing with Fresh — how much to use, which machines it suits, and how to get the best clean every time.

Getting to know Fresh

What is Fresh washing powder?

FRESH is a handwashing powder formulated for everyday handwashing, offering superior stain removal and long-lasting freshness.

Is Fresh gentle on hands?

Yes. FRESH is formulated to be gentle on your hands.

Is Fresh safe on colours and all fabrics?

Yes, FRESH is safe on all colours. We recommend washing like colours together and separating your whites from your colours.

Using Fresh

How much Fresh should I use?

For handwashing, use 1 scoop for moderately dirty washing and 1¼ scoops for very dirty washing (1 scoop = 1 cup = 180 ml). For a large basin or 20-litre bucket, a standard handful or cup of powder is typically recommended.

Can I use Fresh in cold water?

Yes. FRESH is cold-wash ready — there is no need to use hot water to get a great clean.

How long should I soak my washing?

FRESH starts working within 10 minutes of soaking. For best results, soak your washing for about 1 hour before rinsing.

Does Fresh remove tough stains?

Yes. Our washing powder is specially formulated to provide superior stain removal, lifting stains and dirt from your garments.

Does Fresh leave my clothes smelling fresh?

Yes. Our long-lasting fragrance lasts for days, leaving your clothes fresher for longer.

Can I use Fresh in a washing machine?

Fresh is NOT suitable for front loaders — we recommend using FRESH in twin tubs and top loaders only.

If used in a front-loading (automatic) washing machine, the hi-foam formula produces excessive foam. This can adversely affect the machine's performance, cause poor rinsing results, and ultimately damage the machine's components.

Where to buy Fresh

Where can I buy Fresh?

Fresh is available from a range of stockists. The easiest way to find where to buy Fresh near you is to follow us on Instagram and TikTok — we regularly post our latest stockists and where you can pick up Fresh.

Still have a question?

We're happy to help — get in touch and we'll get back to you.